Don't work with Samsung F490 touchscreen

phil1308 · Joined: 30 Apr 2008 Posts: 3 Location: France

Hello,
I've just download the latest flurry version.
It looks nice.
But I'm very disapointed : I can't use it !
It doesn't react with the touchscreen of my Samsung F490.
The menu page appears (with the 4 topics) but I can't select anything ! Nothing happens.
The bad thing is that the F490 only have the touchscreen interface, so I can't do anything.
Is it normal or a is it a bug.
Thank you for answers...

sheila · flurry team Joined: 17 Apr 2007 Posts: 1423

Dear philippe,

Sorry to hear about the problems you encounter using our product with your touch screen phone. I have updated your account so you can use the previous version of our client that is more touch screen phone friendly. In the mean time I have placed a bug report regarding the issue you found.

To download the client follow these instructions:
1) On your mobile phone, navigate the http://www.flurry.com
2) Login to your flurry account (you can either login with your FLURRY username/password or login using your email address and your flurry password)
3) Select the download link to download the client directly to your phone.

If that doesn't work you have the option to use the mobile web version of flurry till we can find a resolution to this network issues problem.

phil1308 · Joined: 30 Apr 2008 Posts: 3 Location: France

Thak you Sheila.
I've downloaded the old version of Flurry and it seems to work a little better.
But even with it, there are still some things thant I can't do with my touch screen phone : I can't select items of the top menu (mobs/email/feeds), I can't scroll the list of messages, I can't scroll the body of a message, ...
That are only examples of what I saw for now.

Anyway, thank you for your help and I hope touch screen will be fully supported soon, because flurry seems very interesting.

"bonne journée"

sheila · flurry team Joined: 17 Apr 2007 Posts: 1423

Dear philippe,

Please feel free to use our mobile web browser version of flurry:
1) On your mobile phone, navigate the http://www.flurry.com
2) Login to your flurry account (you can either login with your FLURRY username/password or login using your email address and your flurry password)
3) You will be navigated to the main screen that will bring you to your email, news feeds and mobs.

In the mean time I have filed a bug ticket for this issue you have found. Hopefully we will have a resolution for it soon.

phil1308 · Joined: 30 Apr 2008 Posts: 3 Location: France

Hi Sheila,
I noticed that you have filed a bug ticket for this issue, so I would like to know if there is a place where I could check the progess of the resolution of this bug...
Thank you.